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Knowledge base
General
Sales FAQ
11
Placing a Purchase Order
What payment methods are available?
Can I pay for your product in my native currency?
Can I buy from a reseller in my country?
How soon will I get the license after the order?
See all 11 articles
Activation FAQ
6
What is a software activation?
What if my program is not activated?
How should I activate the software?
I have lost/forgotten my activation code
Moving a License to a New Machine
See all 6 articles
Upgrade questions
1
General upgrade instructions
Licenses
6
Freeware License
PRO Version Personal License
Team License (for 5 Macs)
Company License (for 50 Macs)
PRO Version Family Pack
See all 6 articles
FlexiHub
FlexiHub for Windows
21
Getting started on Windows
Manage your account on Windows
Installation on Windows
Lock USB device on Windows
Connect to remote USB device on Windows
See all 21 articles
FlexiHub for Mac
13
Getting started on Mac
Manage your account on Mac
Lock USB device on Mac
Connect to remote USB device on Mac
Invite others to connect to your devices on Mac
See all 13 articles
FlexiHub for Linux
14
Installation on Linux
Getting started on Linux
Manage your account on Linux
Lock USB device on Linux
Connect to remote USB device on Linux
See all 14 articles
FlexiHub for Android
12
About
Installation on Android
Getting started on Android
Manage your account on Android
Invite others to connect to your devices on Android
See all 12 articles
FAQ
17
How can I get a free FlexiHub Personal subscription demo?
How can I get a free FlexiHub Team subscription demo?
How can I modify (edit) the payment method for FlexiHub subscription?
Can I Use FlexiHub to Bypass FRP on my Android Device?
Do you have FlexiHub DevKit for Python?
See all 17 articles
FlexiHub for Teams
5
Create a team account
Manage team members
Log in as a team member
Connection limits
Connecting to your teammates’ devices
USB Network Gate
USB Network Gate for Windows
21
Introduction for USB Network Gate for Windows
What’s new in this version for Windows
USB Network Gate for Windows Usage Scenarios
USB Network Gate Installation on Windows
Activation
See all 21 articles
USB Network Gate for Linux
21
Introduction for USB Network Gate for Linux
What’s new in this version for Linux
USB Network Gate for Linux Usage Scenarios
Installation on Linux
Activation on Linux
See all 21 articles
USB Network Gate for Mac
11
What's New in This Version of USB Network Gate for Mac
Command Line Options for Mac
Securing Connection on Mac
Sharing Local USB Devices on macOS (server side)
Connecting to Remote Shared USB Devices from the Client Side
See all 11 articles
USB Network Gate for Android
2
USB Network Gate for Android OS
What’s new in this version for Android
USB Network Gate Knowledge Base
14
Can multiple computers access same shared USB device simultaneously?
TCP and UDP ports used by USB Network Gate
Which of the computers is considered the server, which the client?
Is USB Network Gate cross-platform?
How to share and connect to devices using the command-line interface
See all 14 articles
JustPlay
JustPlay User Guide
6
Manage Playback Controls and Audio Settings
Third Party Libraries Used by Just Play
Subtitles
JustPlay Settings and Options
JustPlay Keyboard Shortcuts
See all 6 articles
Commander One
Commander One for Mac
10
General Info | Commander One
Preferences | Commander One
Commander One Encryption
Connect to Server
Eject Drive
See all 10 articles
Online Connections
12
Connections Manager (PRO Pack mode)
BackBlaze B2
BOX.COM
Connect to Amazon S3
Connect to an FTP Server
See all 12 articles
File Management
18
Add Directory to Favorites
Compress Files
Copy Files
Create New File
Create New Folder
See all 18 articles
Version History
2
Commander One from the Electronic Team website
Commander One from the Mac App Store
FAQ/Know Issues Commander One
10
Is there a size limit on files uploaded to Dropbox, Google Drive, etc?
My MTP device isn't recognized by/doesn't work in Commander One
Get access to a specific Amazon S3 bucket with Commander One
Commander One MAS vs Commander One PRO Pack differences
F1-F12 keys don't work without pressing Fn or stopped working at all
See all 10 articles
Licenses
6
Freeware License
PRO Pack Personal License
Team License (for 5 Macs)
Company License (for 50 Macs)
Activate PRO Pack mode of Commander One
See all 6 articles
SyncMate
How to start
13
Configure your Mac’s incoming connections
Establish connection with another Mac
Activating USB Debugging Mode on Devices with Android
Establish connection with Android device
Sync with MTP
See all 13 articles
Synchronization plugins
0
How to sync with SyncMate
0
SyncMate Expert activation
0
SyncMate preferences
0
What’s new in this version
0
SyncMate known issues
0
FAQ
15
Does SyncMate support iOS 14 devices?
How do I mount Google Drive or OneDrive to Mac? SyncMate used to have this feature.
Is my OS supported?
A Sync Failed error on attempt to sync contacts and calendars
SyncMate doesn’t sync Safari bookmarks on Mac with Android OS 6.x-8.x
See all 15 articles
SyncMate Plugins
11
Contacts
Calendar
Folders
Photos
iTunes/Music
See all 11 articles
How to sync
2
iTunes to Device Folder
Google account and iCloud
What’s New
1
What’s new in this version
Licenses
5
Freeware License
Expert Personal License
Expert Family Pack
Expert Business License for 10 Macs
Expert Unlimited Business License
Uninstallation Instructions
FlexiHub
4
FlexiHub Uninstallation on Windows
FlexiHub Uninstallation on Mac
FlexiHub Uninstallation on Linux
FlexiHub Uninstallation on Android
USB Network Gate
4
USB Network Gate Uninstallation on Windows
USB Network Gate Uninstallation on Mac
USB Network Gate Uninstallation on Linux
USB Network Gate Uninstallation on Android
Commander One
1
Commander One Uninstallation on Mac
Virtual Serial Port Driver
1
Virtual Serial Port Driver Uninstallation
Serial to Ethernet Connector
2
Serial to Ethernet Connector Uninstallation on Windows
Serial to Ethernet Connector Uninstallation on Linux
Serial Port Monitor
1
Serial Port Monitor Uninstallation
SyncMate
1
SyncMate Uninstallation Instructions
MacDroid
1
MacDroid Uninstallation
Serial Port Monitor ActiveX Control
1
Serial Port Monitor ActiveX Uninstallation
Folx
1
Uninstall Folx on Mac
PhtoBulk for macOS
1
Uninstall PhotoBulk on Mac
CloudMounter for Mac
1
Uninstall CloudMounter for macOS
Elmedia Player
1
Uninstall Apps on Mac
Virtual Serial Port ActiveX Control
1
Uninstallation Instructions for ActiveX Control
Typeeto
1
Uninstall Typeeto on Mac
CloudMounter for Windows
1
Uninstallation Instructions for CloudMounter
MacDroid
MacDroid User Guide
8
MacDroid General Info
MTP Mode
ADB Mode
How to Connect and Mount Android Device Using MTP?
How to Connect and Mount Android Device Using ADB?
See all 8 articles
MacDroid FAQ
8
Cannot Find USB Debugging Mode on My Android
Cannot Find Certain Content via MTP or ADB Modes
Cannot Access a Folder with a Large Quantity of Files
Cannot Connect a Phone While It Is Being Used by Another App
Are Any Third-Party Packages Required While Using MacDroid?
See all 8 articles
MacDroid Version History
1
MacDroid Version History
PhotoBulk
PhotoBulk for Mac User Guide
2
General information | PhotoBulk
Third-party libraries used by PhotoBulk for Mac
PhotoBulk for Mac Get Started
2
Adding Images to Gallery
Removing Images from Gallery
Watermark
8
Adding Watermark
Watermark Settings
Deleting Watermarks
Selecting Watermarks
Changing the Watermark Text
See all 8 articles
Postprocessing
2
Resize Settings
Optimize Settings
Export
3
Format Settings
Metadata Settings
Rename Settings
Presets Management
1
Managing Presets
Version History
1
PhotoBulk for macOS Version History
PhotoBulk License
1
PhotoBulk Personal License.
JustStream
JustStream User Guide
9
How to mirror Mac screen to another device?
How to mirror screen with sound?
How to install JustStream Audio Driver?
Why does JustStream need access to the microphone?
How to stream files? How to select subtitles/audio track while streaming?
See all 9 articles
JustStream FAQ
5
Streaming FAQ: General
Streaming to AirPlay Devices
Streaming to Samsung TVs
Streaming to Chromecast
Screen Mirroring
JustStream Version History
1
JustStream Version History
Donglify
Donglify User Guide
19
Installation on Windows
Getting started on macOS
Create a Donglify account
Log in to your Donglify account
Share USB devices with multiple remote users
See all 19 articles
Serial to Ethernet Connector
Serial to Ethernet Connector for Windows
15
Serial to Ethernet Connector for Windows Introduction
Serial to Ethernet Connector Usage Scenarios
What's new in this version of Serial to Ethernet Connector
SDK redistribution
Serial to Ethernet Connector for Windows Installation
See all 15 articles
Serial to Ethernet Connector for Linux
9
Serial to Ethernet Connector for Linux Introduction
Serial to Ethernet Connector for Linux Usage Scenarios
What's new in this version of Serial to Ethernet Connector for Linux
Serial to Ethernet Connector for Linux Installation
Serial to Ethernet Connector for Linux Activation
See all 9 articles
FAQ
7
How to share a serial device over a network
Does Serial to Ethernet Connector run as a Windows service?
A connection cannot be established
What is max number of virtual COM ports and connections I can create?
Transferring the configuration to another computer
See all 7 articles
Licenses
6
Trial Version License
Single License for Serial to Ethernet Connector
Single License for Virtual Machine
SDK License
Site License
See all 6 articles
Serial Port Monitor
Serial Port Monitor User Guide
25
Introduction for Serial Port Monitor
Comparison Chart
What’s New in This Version of Serial Port Monitor
Serial Port Monitor Installation
Serial Port Monitor Activation
See all 25 articles
Knowledge Base
5
After starting a monitoring session the views remain empty
Opening a port with a non-standard baud rate via the Send panel
Monitoring the communication between two serial devices
Running Serial Port Monitor under a limited user account
Can I monitor COM port that is being used by another application?
Licenses
4
Trial Version License
Single License
Company License
Source License
HelpWire
HelpWire
4
Operator GUI
Client GUI
HelpWire Bridge
Сonfigure Raspberry Pi Zero to work with HelpWire Bridge
Serial Port Monitor ActiveX Control
Serial Port Monitor ActiveX Control User Guide
35
Overview
Features comparison: Serial Port Monitor ActiveX and Serial Port Sniffer ActiveX
What’s new in this version
Installation tips
Registration
See all 35 articles
Licenses
3
Demo Version License
Source License
SDK License
Folx
Folx Pro User Guide
9
Folx PRO Activation Instructions
Direct Downloads
Working with Torrents
Adjusting Speed in Folx PRO
Scheduling Tasks
See all 9 articles
Folx FAQ
14
I can't download torrents when VPN is enabled
Prompted to confirm using Folx in browsers
How to Increase Download Speed on my Mac?
Can Folx catch indirect download links?
Can Folx download torrents using Proxy?
See all 14 articles
Folx Licenses
3
PRO Pack Personal License
Freeware License
PRO Version Family Pack
Version History
1
What’s New in This Version of Folx
Virtual Serial Port Driver
Virtual Serial Port Driver User Guide
23
Introduction
Key capabilities
Installation
Activation
Usage scenarios
See all 23 articles
Licenses
5
Trial Version License
Single License (Standard/PRO version)
SDK License
Site License
Source License
Elmedia Player
Elmedia Player
12
Open Online Video
Manage Playback Controls
Take Screenshots
Convert a Video into a Series of Images
Playlists
See all 12 articles
Elmedia Player for Mac FAQ
11
How can I find out whether I'm using PRO version or not?
Elmedia Player doesn't jump to the next file in playlist
Movie has higher fps than min screens interval I can select in Elmedia
Why does a Flash movie keep playing even though "Repeat" option is disabled?
Duration of SWF files displayed in frames, but FLV files are measured in seconds
See all 11 articles
Streaming FAQ General
16
Why the app doesn't find my device that I want to stream to?
I have multiple subnets in my home network. Would media streaming work for me?
I have a firewall on my Mac. Should I adjust specific settings for it?
Why the media streaming doesn't work for me? What settings should I have on my router?
My Mac went to the sleeping mode while streaming and the video/audio playback stopped. How can I fix that?
See all 16 articles
Streaming FAQ. AirPlay to Elmedia Player
12
Does Elmedia Player support AirPlay Mirroring?
Can Elmedia play the files protected with the DRM (Digital Rights Management) technology?
What ports are used by Elmedia Player for AirPlay streaming?
What if I cannot discover or connect to my device from my Mac?
Does Elmedia Player support streaming from devices running iOS 9 and above?
See all 12 articles
Streaming FAQ. AirPlay from Elmedia Player
8
Can I adjust audio volume with Elmedia Player while streaming to an Apple TV?
Is it possible to stream audio from Elmedia Player to AirPort Express compatible speakers?
What video formats can I stream to devices that support AirPlay?
Are there any restrictions to the formats of audio and video files that I can play on my Apple TV?
Is there any subtitles support for the files streamed from Elmedia Player to AirPlay-enabled devices?
See all 8 articles
Streaming to Samsung TVs FAQ
5
What models of Samsung TV are supported?
Should I allow incoming connection on my Samsung TV when I stream to it the first time?
The first time streaming video/audio to my Samsung TV I clicked “Deny” on the TV by mistake. Is there a way to remedy this?
I can’t pause the playback. What does the error “701. Transition not available” mean?
When I start broadcasting a file to the TV, the error “705. Transport is locked” is displayed. How can I fix it?
Streaming to Chromecast FAQ
3
Why is my Chromecast / Android TV / Google Cast-enabled device not discovered?
When I stream HD videos (mostly 1080p & above) to my Chromecast 1st & 2nd gen, the playback sometimes freezes. How can I fix that?
Why is there no audio when streaming video to Chromecast?
Elmedia Player Version History
3
Elmedia Player from the Electronic Team website
Elmedia: Universal video player from the Mac App Store
Elmedia Video Player Version History
Elmedia Player Licenses
6
Freeware License for Elmedia Player
PRO Version Personal License Elmedia Player
PRO Version Family Pack License Elmedia Player.
PRO Version Business License for One Mac Elmedia Player.
Elmedia Player PRO Activation Instructions
See all 6 articles
Virtual Serial Port ActiveX Control
User Guide for Virtual Serial Port ActiveX Control
73
Overview
Registration
Installation tips
Virtual Serial Port ActiveX Control Installation
About sample application
See all 73 articles
Licenses
3
Demo Version License
SDK License
Source License
Folx GO+
Folx GO+ User Guide
6
Downloading Files in Folx GO+
Adjusting Speed in Folx GO+
Scheduling Downloads using Folx GO+
Folx GO+ Browser Integration
Folx GO+ Music Integration
See all 6 articles
CloudMounter for Mac
CloudMounter for Mac User Guide
14
General info| CloudMounter for Mac
Mount FTP and SFTP
Mount WebDAV
Mount Dropbox
Mount Google Drive
See all 14 articles
CloudMounter FAQ
15
Mounting Google Cloud Storage via Amazon S3
How to disable the generation of files preview?
Can I add services that are not listed in CloudMounter?
Is it necessary to install any third-party packages while using CloudMounter?
Is there a size limit on files uploaded to Dropbox, Amazon S3, etc.?
See all 15 articles
Version History
1
CloudMounter What's New
CloudMounter Licenses
6
Trial Version License for CloudMounter
CloudMounter Activation Instructions
Personal License CloudMounter
CloudMounter Team License (for 5 Macs)
CloudMounter Company License (for 50 Macs)
See all 6 articles
CloudMounter (Mac App Store) License
1
CloudMounter Privacy Policy
CloudMounter for Windows
CloudMounter for Windows User Guide
7
How to map Dropbox account with CloudMounter
How to connect Google Drive account with CloudMounter
How to Connect OneDrive account with CloudMounter
Amazon S3
Wasabi
See all 7 articles
Version History
1
CloudMounter Version History
CloudMounter for Windows Licenses
3
CloudMounter for Windows Activation
Personal License for CloudMounter.
Team License for CloudMounter (5 PCs)
Frequently Asked Questions
1
How to use CloudMounter on Windows 10/11 running on ARM
Typeeto
Typeeto User Guide
5
Supported devices
How to make your device and Mac talk
Preferences
Typeeto Tips
Сonnect an Android device to your Mac
Typeeto FAQ
1
How to share a keyboard between two Macs?
Typeeto Licenses
1
Typeeto Personal License
Version History
1
What’s New in This Version of Typeeto
Elmedia for Apple TV
User Guide
7
General Information | Elmedia Player for Apple TV
The Elmedia Player Library
Adding multimedia files to the Elmedia Player Library
Removing Files from the Elmedia Player Library
Elmedia Player Controlling Playback
See all 7 articles
Help Desk Software
by Freshdesk Support Desk
