Understanding the number of connections
Subscription plans that allow adding team members have a connection limit that determines how many connections to remote devices can be established by you and your team.
As a team owner, you can set or change the allowed number of connections for each team member.
When adding a new team member, you can choose whether to set a shared limit of connections for this member or provide them with a fixed number of connections.
If a team member does not require a certain number of connections, or their connection needs vary depending on a specific scenario, it’s recommended to select the shared limit option:
In this case, the total number of connections will be shared on a “first-come, first-served” basis among all the team members who have this option enabled. Once the shared limit is reached, the team members won’t be able to connect any more devices.
If there’s a need to allocate a fixed number of connections to a particular team member, you can specify the required number when adding this member to your team:
This team member will have their own individual connections limit. The allocated number of connections will be subtracted from the total number of connections permitted by your subscription plan. The connections established by other team members will not affect this individual limit in any way.
Let’s say your subscription plan allows 10 connections, and you have 5 team members in your team account. One of your team members has a fixed number of 5 connections, and the other 4 members have a shared limit of connections.
The member with the fixed number of connections will be able to create up to 5 connections at any time they need it, while the other 4 members of your team will share the rest of 5 connections on a “first come, first served” basis.
If one of the members with the shared limit creates 3 connections, all the others can create up to 2 connections.
| Note: If a specific team member needs to only share their local devices and won’t connect to remote ones, you can either select the shared limit option or set the fixed number of connections to 0. |
Change connection limits
A team owner can change the connection limit for each team member at any time.
To do this, take the following steps:
Open the Team accounts tab, find the icon of the team member whose settings you want to edit, and click the Edit icon at the top right:
Make the required changes and click Save changes.
Check your connection limit status
A team member can check their current connection limit by selecting Help -> About from the main menu of their FlexiHub account.
