Streaming FAQ General

Why the app doesn't find my device that I want to stream to?
Please make sure that your receiving device (e.g. Samsung TV, LG TV, Chromecast, etc.) and Mac are connected to the same Wi-Fi network. If you have probl...
Mon, 13 Nov, 2023 at 2:17 PM
I have multiple subnets in my home network. Would media streaming work for me?
It might not work in such circumstances. Your Mac might be able to find the devices to which you want to stream on a different subnet, but the receiving dev...
Wed, 1 Dec, 2021 at 10:04 AM
I have a firewall on my Mac. Should I adjust specific settings for it?
Yes, in the firewall settings, you should allow for incoming connections for the app. To make this change, go to System Preferences > Security & Pri...
Wed, 1 Dec, 2021 at 10:04 AM
Why the media streaming doesn't work for me? What settings should I have on my router?
To stream media files your Mac should be able to connect to the device you want to stream to and communicate with it. The receiving device should be able t...
Wed, 1 Dec, 2021 at 10:05 AM
My Mac went to the sleeping mode while streaming and the video/audio playback stopped. How can I fix that?
You can solve this problem either in Elmedia Player or in the system preferences on your Mac. Go to Elmedia Player Preferences > Interface. Find the D...
Wed, 1 Dec, 2021 at 10:05 AM
My TV displays the error "Format not supported". What should I do?
In most cases, this error means that your TV does not support the file format natively. Try to uncheck the "Use native playback when supported" o...
Wed, 1 Dec, 2021 at 10:05 AM
When is the native playback possible on my device without any need to be transcoded?
Elmedia app can play your files natively on any device if they fit the device’s native player capabilities. Your files should: be stored in a compatible f...
Wed, 1 Dec, 2021 at 10:05 AM
When is transcoding required?
If the video/audio format is illegible, Elmedia Player will convert it into a proper format by using its transcoding feature on the fly (in real-time). ...
Wed, 1 Dec, 2021 at 10:05 AM
Why is transcoding too slow?
The transcoding speed depends on the speed of the CPU of the computer that runs Elmedia Player. The faster the CPU, the faster it can transcode. If your co...
Wed, 1 Dec, 2021 at 10:05 AM
Why do I have frequent buffering during the playback?
When you stream a video, the receiving device downloads it in small pieces and only then plays these pieces back to you. This process is called buffering. I...
Mon, 13 Nov, 2023 at 2:19 PM