DoCast FAQ

Which devices are currently supported by DoCast?
DoCast is fully compatible with: Chromecast devices: Chromecast, Chromecast Ultra, Chromecast with Google TV, and Smart TVs with Chromecast built-in. Fir...
Mon, 5 Aug, 2024 at 2:43 PM
Why can't I find and connect to my device?
1. Check whether DoCast is compatible with your device. 2. Check whether you are using the latest version of DoCast. We are constantly working on updates a...
Mon, 9 Sep, 2024 at 11:28 AM
Why does the app connect to the device but does not start the mirroring?
If in the device settings the Screen Time option is enabled, go to Settings > Screen Time > Content & Privacy Restrictions > Content Restrictio...
Mon, 5 Aug, 2024 at 2:44 PM
Why with some apps I only see a Black Screen while mirroring?
This is a DRM (Digital Rights Management) restriction enforced by the app. As some apps do not permit screen recording, you will face a black TV screen. The...
Mon, 5 Aug, 2024 at 2:44 PM
Why does the app say Recording?
DoCast does not use the screen recording capabilities outside of its "Screen Mirroring" feature. It is important to note that screen recording is ...
Mon, 5 Aug, 2024 at 2:47 PM
Are you sending my screen information to a server?
No, your information is not sent to any of our servers or shared with any third parties. When using DoCast,the data is sent directly to a TV display device....
Mon, 5 Aug, 2024 at 2:46 PM
Why is the sound playing on both of my devices while mirroring?
If you have enabled the option to transmit sound when mirroring, then you can play sound only on one device by lowering the volume on your iOS device. Each ...
Mon, 5 Aug, 2024 at 2:46 PM
If you see video but don't hear audio
If you're having trouble hearing audio while streaming video from an iOS device to your TV, check whether the volume is turned up and not muted on your ...
Mon, 5 Aug, 2024 at 2:48 PM
How can I improve the performance of the streaming?
You can improve the performance by following these tips: Place your router closer to both devices. Keep the local network from being overloaded. If your...
Mon, 5 Aug, 2024 at 2:49 PM
Why do I see Black Bars in the TV instead of the Full Screen Image?
This is what is called a letterbox format. Due to the mismatch in resolution between the device and the TV, the video image requires cropping to fit within ...
Mon, 5 Aug, 2024 at 2:49 PM