By default, the SDK License purchase includes 1 (one) year of free upgrades, whether minor or major, and Urgent Support (live chat and email support, as well as optional sales support by phone in English and remote debugging).
Your dedicated email address: urgent@electronic.us
Check our Support Policy for more information on Urgent Support plan terms and conditions:
https://www.electronic.us/company/policies/support-policy.html
Once the year of free Urgent Support and upgrades expires, you can prolong access to these services by ordering one of the following subscriptions: "One-Year Upgrades and Support Renewal" or "Lifetime Upgrades and Support". Contact Sales Dpt. of Electronic Team, Inc. to renew the annual support and upgrade program