By default, the SDK License purchase includes 1 (one) year of free upgrades, whether minor or major, and Urgent Support (live chat and email support, as well as optional sales support by phone in English and remote debugging).
Your dedicated email address: urgent@electronic.us
Check our Support Policy for more information:
https://www.electronic.us/company/policies/support-policy.html
Once the year of free Urgent Support and upgrades expires, you can contact the Sales Dpt. of Electronic Team, Inc. to prolong access to these services.