The current version of CloudMounter for Windows does not run natively on ARM-based computers. We are working on expanding the capability of our software and planning to release an update with support for ARM processors. Still, there is a workaround, namely to run CloudMounter in the emulation mode available in Windows 10 and 11.
Follow this step-by-step guide to solve the issue:
- Download and install CloudMounter for Windows from our site.
- Download Dokan driver version compatible with ARM https://github.com/dokan-dev/dokany/releases/download/v1.5.1.1000/dokan.zip
- Unzip the archive.
- Go to the folder ARM64/Release/Driver/sys
- On the dokan.inf file, invoke the context menu (via right-click)
- If you are running Windows 10, click Install
- If you are running Windows 11, choose Show More -> Install
- Go to the folder where CloudMounter was installed
- If it is located in the C:\Program Files\CloudMounter folder, then copy the dokan1.dll and dokannp1.dll files from the x64\Release folder (obtained from unzipped Dokan driver archive) into it.
- If it is located in the C:\Program Files (x86)\CloudMounter folder, then copy the dokan1.dll and dokannp1.dll files from the Win32\Release folder (obtained from unzipped Dokan driver archive) into it.
- If it is located in the C:\Program Files\CloudMounter folder, then copy the dokan1.dll and dokannp1.dll files from the x64\Release folder (obtained from unzipped Dokan driver archive) into it.
- Restart your computer