Donglify Product Page

Donglify for Windows Known Issues

Several devices are shown in the GUI as one

When you plug multiple (usually identical) USB devices into your local computer, but only one of them gets listed in Donglify, it usually helps to enable identification of devices by location (i.e. the USB ports that they are attached to). Here is how you can do this:

1. Open regedit (press Win+R on the keyboard, type regedit, click OK).

2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Electronic Team\Donglify.

3. Double-click the id_usb_suffix value and set it to 1. (If this value doesn’t exist, create it; it should be of type DWORD.)

4. Restart Electronic Team Donglify service through services.msc or reboot the computer.

If the problem persists, please reach us at support@electronic.us.