To collect the debug logs on Windows:


1. Run Registry app (reg.exe) as Admin.


2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Electronic Team\flexihub record and add the following key:

“daemon_log_level” with DWORD value = 4.


3. Restart the FlexiHub service:


Open services.msc (press Win+R on the keyboard, type “services.msc”, click OK).


In the “Name” column find FlexiHub and click “Restart”.


4. Reproduce the issue.


5. Collect the logs via FlexiHub GUI (“File” > “Save internal logs” in the menu) and send them to support@flexihub.com.